Privacy Policy

Introduction

Vienna Light Orchestra (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase tickets, or interact with our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect personally identifiable information that you voluntarily provide to us when you register on our website, purchase tickets, subscribe to our newsletter, or contact us. This may include:

• Name, email address, phone number, and mailing address
• Payment information (processed securely through third-party payment processors)
• Event preferences and ticket purchase history
• Communications you send to us

How We Use Your Information

We use the information we collect to:

• Process ticket purchases and send order confirmations
• Send you updates about upcoming events, tours, and promotions
• Respond to your inquiries and provide customer support
• Improve our website, events, and services
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you, provided those parties agree to keep your information confidential. We may also share information when required by law or to protect our rights.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can choose to disable cookies through your browser settings, though this may affect certain functionality of our website.

Data Security

We implement commercially reasonable security measures to protect your personal information. However, no electronic transmission or storage method is 100% secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites, including ticketing platforms and social media. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us. You may also opt out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.

Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: VLOsupport@viennalightorchestra.com
Phone: (646) 971-7955